Privacy Policy Terms and Conditions

Information We Collect
We collect information when you visit our website, submit a form, or interact with us. This includes personal information such as your name, email address, phone number, property address, and rental or ownership details. We also collect lead and client data, including your buying, selling, or renting preferences, property management inquiries, and communication history. In addition, we automatically collect data such as your IP address, device or browser type, pages visited, and time spent on the site. We use cookies, Google Analytics, and advertising pixels (such as Meta and Google) to track and improve user experience.

How We Use Your Information
We use your information to respond to inquiries and provide property management services, evaluate rental applicants and property owners, communicate with you via email, phone, and text, send updates, offers, or relevant real estate information, improve marketing and website performance, and maintain legal and regulatory compliance.

Text Messaging & Communication Consent
Terms and Conditions 1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. 2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at admin@bruinpmg.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy

Sharing of Information
We do not sell your personal information. We may share your data with CRM systems such as Follow Up Boss, property management software such as Buildium, maintenance vendors and contractors, marketing and advertising platforms, and legal authorities when required. All third parties are expected to safeguard your information.

Fair Housing & Non-Discrimination
We comply with all applicable fair housing laws, including the Fair Housing Act. We do not use personal information to discriminate based on race, color, religion, sex, disability, familial status, or national origin.

Cookies & Tracking Technologies
We use cookies to understand user behavior, improve website experience, and deliver targeted advertising. You can disable cookies through your browser settings.

Data Security
We take reasonable measures to protect your data, including the use of secure platforms and software, limited internal access, and encrypted data transmission. However, no system is completely secure.

Your Privacy Rights (Connecticut Residents)
Under the Connecticut Data Privacy Act, you may request access to your data, request deletion, correct inaccurate information, and opt out of targeted advertising. To exercise these rights, contact: [Insert Email].

Data Retention
We retain your information only as long as necessary to provide services, meet legal and accounting obligations, and resolve disputes.

Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.

Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.

Updates to This Policy
We may update this policy from time to time. Changes will be posted with an updated effective date.

Contact Information
Bruin Management LLC
dan@bruinpmg.com
603.978.5844